Clearing your web browser's cache, cookies, and history

Clearing your browser’s cache and cookies can help resolve login issues, loading problems, or unexpected behavior on the site.

We strongly recommend using Google Chrome on the most up-to-date version for the best performance and compatibility with our platform.

Recommended Browser: Google Chrome

For the best experience, please ensure you are:

• Using Google Chrome
• Running the latest version

Clear cache & cookies in Google Chrome:
https://support.google.com/chrome/answer/2392709

Update Google Chrome to the latest version:
https://support.google.com/chrome/answer/95414

Other Browsers

If you are using a different browser, follow the official instructions below.

Safari (Mac):
https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

Safari (iPhone / iPad):
https://support.apple.com/en-us/HT201265

Firefox:
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Microsoft Edge:
https://support.microsoft.com/help/4027947

After Clearing Cache & Cookies

Once completed, please:

1. Close all browser windows
2. Reopen your browser
3. Log back in and try again